Contact Us
We're a small team and we read every message. Expect a reply within 1–2 business days.
General Support
Questions about your account, meal plans, deals, or anything else PlateHawk-related.
info.platehawk@gmail.comBilling & Subscriptions
Subscription management, billing questions, refund requests, or cancellation help.
Email billing supportBug Reports
Found something broken? Tell us. Include your browser, device, and what you were doing when it happened.
Report a bugFeature Requests
Have an idea that would make PlateHawk better? We're building this for people like you — let us know.
Share your ideaCommon Questions
How do I cancel my subscription?
You can cancel anytime from your account settings inside the app, or by emailing us at info.platehawk@gmail.com. Cancellation takes effect at the end of your current billing period — you'll keep access until then.
My deals don't match what I see in the store. Why?
We pull deal data from publicly available sources (store circulars, Flipp, retailer feeds). Prices can occasionally differ due to regional variations or update timing. Always verify deals before shopping. If you're seeing consistently wrong prices for a specific store, let us know.
Can I request my data or delete my account?
Yes. Email info.platehawk@gmail.com with your request and we'll handle it within 30 days. See our Privacy Policy for more details.
PlateHawk isn't working on my browser. What should I try?
Try clearing your browser cache and cookies, then reload. PlateHawk works best on Chrome, Safari, Firefox, and Edge. If the issue persists, email us with your browser version and a description of what's happening.
How do I connect with PlateHawk on social media?
Follow us on X (Twitter) and Pinterest for weekly deal highlights and meal inspiration.